Privacy Policy

Effective Date: 2025 05 01

1. Introduction

Welcome to Manua's e-shop ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert website URL], in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

2. Data Controller

Manua, located at [Insert Address], is the data controller responsible for your personal data. If you have any questions about this policy or our data practices, please contact us at [Insert Contact Email].

3. Personal Data We Collect

We may collect and process the following categories of personal data:

Identity Data: Name, username, or similar identifier.
Contact Data: Billing address, delivery address, email address, and telephone numbers.
Financial Data: Payment card details (processed securely via our payment providers).
Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

4. How We Collect Your Personal Data

We use different methods to collect data from and about you, including through:

Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
Third parties or publicly available sources: We may receive personal data about you from various third parties, including analytics providers and advertising networks.

5. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To process and deliver your orders, including managing payments, fees, and charges.
To manage our relationship with you, including notifying you about changes to our terms or privacy policy.
To administer and protect our business and this website, including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.
To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.
To make suggestions and recommendations to you about goods or services that may be of interest to you.

6. Legal Bases for Processing

We rely on the following legal bases under the GDPR to process your personal data:

Performance of a contract: Processing necessary for the performance of a contract with you or to take steps at your request before entering into such a contract.
Legal obligation: Processing necessary for compliance with a legal obligation.
Legitimate interests: Processing necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.
Consent: Processing based on your consent, which you have the right to withdraw at any time.

7. Disclosure of Your Personal Data

We may share your personal data with the following parties:

Service providers: Third parties who provide services such as payment processing, order fulfillment, IT and system administration, and marketing.
Professional advisers: Including lawyers, bankers, auditors, and insurers.
Regulatory authorities: Who require reporting of processing activities in certain circumstances.
Third parties: To whom we may choose to sell, transfer, or merge parts of our business or our assets.

8. Your rights:

If you are a European resident, you have the following rights related to your personal data:

The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.

9. Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

An anonymized string (hash) from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available at: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public alongside your comment.

10. Media

If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS). Visitors to the website can download and extract any location data from images on the website.

11. Cookies

If you leave a comment on our site, you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies last for one year.

If you have an account and log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me," your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after one day.

12. Embedded Content

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website

13. Links to other websites:

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.

14. Information security:

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

15. Legal disclosure:

We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

16. Contact information:

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to [email protected].